Patient Update Coronavirus (COVID-19)

Palo Alto Mind Body

Patient Update Coronavirus (COVID-19)

In response to the recent Bay Area shelter-in-place order, our clinic will remain open to provide your treatments which are medically necessary to maintain your mental and physical health.  To avoid a recurrence of symptoms, please keep to your regular treatment schedule if at all possible, knowing that we are taking all possible precautions to safeguard your health and wellness.

We understand the urgency and sensitivity during this time, and that’s why we’re notifying you directly to let you know about recent changes to address COVID-19.  Under these unique circumstances, we want to continue to support your needs.

As with any public health issue, Palo Alto Mind Body will work with and follow all guidance and protocols issued by the CDC, Centers for Medicare & Medicaid Services (CMS), state and local public health departments regarding COVID-19. For the latest news and guidance on the virus, please visit https://www.cdc.gov/coronavirus/2019-ncov/

If you are experiencing fever or other cold and flu-like symptoms,

do not come to the clinic. Please call us at 650-681-2900.

What is Palo Alto Mind Body doing at our clinic for your safety:

• We have enacted enhanced screening and sanitizing protocols to help ensure the safest possible environment for our patients and staff.
• Patients upon arrival at the clinic exhibiting risk factors will be advised of the appropriate course of action.
• All visitors and staff will be required to use hand sanitizer prior to entering the clinic and periodically while onsite.
• Patients are asked to limit accompanying companions to only those that are absolutely essential. Companions are requested to remain outside the clinic.
• Patients will not be allowed to bring personal pillows, blankets, or other unessential items into the clinic.
• Telehealth services, secure HIPAA-compliant video chat, are available for patients seeking treatment not requiring an onsite visit.  To learn more, please call us at 650-681-2900.
• We are monitoring updates from the CDC, local, and global outlets and will adjust our processes and policies accordingly.

We are here to support you in this challenging time. Please stay safe and take good care of yourself and your loved ones.

For further information, or if you have any questions, please call us at 650-681-2900.